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DISCLAIMERS

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OUTDOOR 
DISCLAIMER

Sunshine, wind and other atmospheric conditions dramatically affect balloon décor. For all outdoor events, classic balloon décor, deliveries, and balloon sculptures CANNOT be guaranteed to withstand inclement weather. Customer should have a secondary plan to include an indoor location for deliveries. Balloons do not last long in direct sunlight; shaded areas are RECOMMENDED/IDEAL for outdoor events.

 

All Sales are Final. 

 

PLEASE NOTE: We will be unable to provide any refunds if balloons in the garland pop or if the garland falls after we have completed installation at your event. 

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Placing balloon installations outdoors can create a visually stunning and eye-catching display. However, it is important to consider certain factors to ensure the longevity and appearance of the balloons.

Direct sunlight can cause balloons to pop, especially when exposed for prolonged periods.

 

Therefore, it is strongly recommended to position the balloon installations in a fully shaded area to minimize the risk of popping.

 

Additionally, it should be noted that dark-colored balloons such as black and others may appear oxidized and matte when placed outdoors. Due to their nature, these colors are more susceptible to popping quicker than other balloons. Therefore, clients are advised to consider alternative colors or take extra precautions with dark-colored balloons to maintain the integrity of the installation. An indoor installation during hotter days is always recommended for optimal results. Direct sun, heat, wind and extreme temperature changes are not good for balloons. If you hire us for an exterior/outdoor installation, you are hiring us at your own risk. We cannot be responsible for what the weather can do to your installation once we leave the premises. 

We work with the highest quality of professional balloons, and take precautions, to make sure your balloons last as much as possible, however, it is still possible that you may experience some balloon popping. 

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OUTDOOR 
INSTALL FEE

Including an outdoor fee for events held outdoors is essential for several reasons:

Logistical Challenges: Outdoor events often present unique logistical challenges that indoor events do not. This may include factors like weather considerations, delivery, electricity, and supplies.

 

Specialized Materials : Outdoor setups typically require specialized materials that are designed for outdoor use. Such as heavy duty materials, extra weights for setup, and balloon shine for balloons. These items may need to be rented or purchased specifically for the event, adding to the overall cost.

 

Risk Management: Outdoor events are inherently more exposed to factors beyond our control, such as weather fluctuations, environmental conditions, and potential safety hazards. The outdoor fee helps cover the added risk associated with hosting events in outdoor environments.

 

By including an outdoor fee, we can ensure that the installs are adequately compensated for the extra resources, effort, and potential risks involved in organizing events held in outdoor settings.

RENTAL EQUIPMENT

If any of our rental items are damaged or stolen during the rental period, the client will be responsible for a fee of $300 for each damaged or stolen number/letter. This fee covers damages such as broken letters, letters, pipe and drape stands, column stands, balloons frames, up lighting, etc. that have been exposed to water or other liquids, broken light bulbs, or any other form of damage.

 

It is important for the client to understand that failure to pay for any damaged or stolen equipment will result in legal action being taken against them. We highly value the condition and functionality of our rental items, and we expect our clients to do the same.

CANCELLATION AND DESIGN CHANGE FEES

If Customer cancels or postpones the rentals and décor for any reason, the deposit will not be refunded, however, a credit is issued which can be applied to any future event for up to one year. Any paid money will not be credited if the cancellation or postponement occurs within three days of scheduled delivery date. A design change fee minimum of 10% of the new total will apply to all changes made within 24hours of event date. Fees may vary depending on the extent of the change. The Client and the Business must agree to any changes to this contract in writing. However, please note that if you fail to meet the minimum cancellation notice period, your second payment will not be refunded. Additionally, in order to proceed with any future orders and avoid potential cancellations, a new deposit will be required. This ensures that we can continue to provide quality services and maintain our commitment to all our clients. We understand that circumstances may arise that necessitate cancellation, and we strive to be flexible and accommodating whenever possible.

Therefore, we kindly request that you communicate with us regarding any changes or cancellations in a timely manner.

 

We understand that sometimes you may have to change the event’s location, time, or event theme. However, please note that we may also have other deliveries scheduled on your event date & cannot guarantee you that we will be able to accommodate your last minute changes.

 

We also buy all of our supplies/materials for your event months/weeks in advance & by doing a last minute change such as the theme and colors, you will be responsible for paying for new supplies/colors and last minute shipping fee’s. If there are any changes, please let us know at least one week before your event date or better yet, earlier than a week.

OWNERSHIP OF MATERIALS

Delivery for rentals needs to be at least 2 hr prior to event depending on how big of installation the order is. Pickup time for rentals when applicable is no more than 1 hour after the event or the next business day. All equipment used for the balloon design is property of “BRIA'S BALLOON BOUTIQUE LLC“ and is used on a rental basis. Customer is fully responsible for providing timely access to the event area for strike and teardown. Should all equipment and materials not be available to retrieve from the location, the customer will be responsible for the replacement costs of the missing equipment or material.

LIMITED LIABILITY CORPORATION FROM ANY OF THE FOLLOWING

Helium inhalation or injury from lack of oxygen, slipping on broken balloons, latex allergies, children having access to balloons before, during or after events, children putting balloons in their mouths and choking, eye/facial/body injuries from popping balloons,heart attacks from popping balloons, hearing loss due to popping balloons, lesions, abrasions, suffocation, choking, loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, broken body parts, death or any other personal or property damage caused or alleged to have been caused by popping balloons, or damage to swimming pool filtration systems caused by broken balloons.

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